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Manjaku Baby Mall was incorporated in Malaysia in 1994. Manjaku is a registered trademark in Malaysia. Now, we have 42 branches country-wide and Manjaku is the largest one-stop #MumToBaby Mall chain store in Malaysia for more than 28 years of establishment. Manjaku Group managed hundreds of dedicated staffs trained in all aspects of Mum to baby products industry and continually sets the standards in Malaysia’s #MumToBaby market.
We have been expanding rapidly in Malaysia to position Manjaku as the top-of-mind #MumToBaby brand. Due to the growth and expansion of our company, we are seeking for self-motivated & dynamic candidates for the posted positions to join us. We are determined to develop and grow together with you! Welcome to join us as a big family!
Internship
Looking for an internship placement?
Join the largest one-stop #MumToBaby Mall chain store in Malaysia!
Manjaku's internship programme offers undergraduates the opportunity of real-life working experience. You will play an important role in the team and…..- Get opportunity to learn how to manage the entire process of business operations.
- Get a chance to work closely with various teams within the organisation.
- Gaining exposure to different team.
- Gaining valuable work experience.
Pass us your resume to explore further!
Additional Information
Working location: Manjaku HQ, Putrajaya
Working days & time: 5 working days with Flexi-hour
Branch Manager
Job Specification
- Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability.
- Meeting sales goals by training, motivating, mentoring and providing feedback to branch staff.
- Ensuring high levels of customers satisfaction through excellent service.
Responsibilities:
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Ensure high levels of customers satisfaction through excellent service.
- Complete store administration and ensure compliance with policies and procedures.
- Maintain outstanding store condition and visual merchandising standards.
- Report on buying trends, customer needs, profits etc.
- Propose innovative ideas to increase market share.
- Deal with all issues that arise from staff or customers (complaints, grievances etc).
- Be a shining example of well behavior and high performance.
- Any ad-hoc tasks assigned by the superior as and when needed.
Qualifications:
- Preferably with secondary education and with at least two (2) years proven experiences in retail branch or in other related position.
- Powerful leading skills and business orientation.
- Strong customer management skills.
- Strong organizational skills.
- Possesses good communication and interpersonal skills.
- Flexibility to work in shifts and public holidays.
Additional Information
Job Type
Full-Time
Assistant Branch Manager
Job Specification
- Assist Branch Manager in organizing, planning and implementing strategy.
- Coordinating retail store operations.
- Ensuring store schedules and objectives are met.
Responsibilities:
- Assist Branch Manager in planning and implementing strategies to attract customers.
- Coordinate daily customer service operations (e.g. sales processes, orders and payments).
- Keep track on the progress of weekly, monthly, quarterly and annual objectives.
- Monitor and maintain store inventory.
- Supervise and motivate staff to perform their best.
- Coach and support new and existing Sales Assistant.
- Communicate with clients and evaluate their needs.
- Analyze consumer behavior and adjust product positioning.
- Handle complaints from customers.
- Make sure all employees adhere to company’s policies and guidelines.
- Act as our store’s representative and set an example for our staff.
Qualifications:
- Preferably with secondary education with proven experiences in retail branch or in other similar position.
- Familiarity with customer service principles.
- Leadership and organizational abilities.
- Possesses good interpersonal and communication skills.
- Problem-solving attitude.
- Flexibility to work in shifts and public holidays.
Additional Information
Job Type
Full-Time
Cashier
Job Specification
- Operating the cash register and handling cash transactions with customers.
- Scanning goods and collect payments whether in cash or credit.
- To manage all transactions with customers accurately and efficiently.
- Ensuring high levels of customer satisfaction through excellent sales service.
Responsibilities:
- Handle cash transactions with customers using cash registers.
- To ensure all transactions with customers is accurate and efficient.
- Issuing receipts and keeping track of all cash and credit transactions.
- Handle customers’ refunds or exchange and coupons/voucher redemption by following company policies.
- Make sales referrals, cross-sell products and introduce new ones.
- Resolve customer complaints, guide them and provide relevant information.
- Greet customers when entering or leaving the stores.
- Maintain clean and tidy checkout areas.
- Track transactions on balance sheets and report any discrepancies.
- Handling bag, box or wrap packages.
- Pleasantly deal with customers to ensure satisfactions.
Qualifications:
- Proven working experience as a retail cashier or in any similar positions.
- Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc).
- Possesses strong communication skills and time management skills.
- Customer satisfaction-oriented and sales-oriented.
- Attention to detail and strong mathematical skills.
- Flexibility to work in shifts and public holidays.
Additional Information
Job Type
Full-Time
Sales Assistant
Job Specification
- Ensuring high levels of customer satisfaction through excellent sales service.
- Maintaining outstanding store condition and visual merchandising standards.
- Assist with the sales process by maintaining a fully stocked store.
Responsibilities:
- Help customers to identify and purchase products they desire.
- Ensure high levels of customer satisfaction through excellent sales service.
- Provide high class customer service and to increase company’s growth and revenue through sales maximization.
- Ascertain customers’ needs and wants.
- Recommend and display items that match customer needs.
- Welcome and greet customers.
- Manage point-of-sale processes.
- Actively involved in the receiving of new shipments.
- Keep up to date with product information.
- Accurately describe product features and benefits.
- Follow all companies’ policies and procedures.
Qualifications:
- Any qualification with proven experiences in retail sales.
- Basic understanding of sales principles and customer service practices.
- Track record of over-achieving sales quota.
- Good communication and interpersonal skills.
- Customer service focus.
- Friendly, helpful, confident and engaging personality.
- Basic administration skills.
- Flexibility to work in shifts and public holidays.
Additional Information
Job Type
Full-Time